We'll handle all your facility maintenance needs.
Paramount ensures your facility is presentable and pristine so you can focus on the important things.
QMS - Quality Management System
Paramount Building Solutions QMS Program, combined with a commitment to employee training, emphasis on highest quality standards and reporting of results, are designed specifically to constantly improve performance. We have a three-phase process to assure that your needs are met, and that constant communication is flowing from our company to your staff to assure that your expectations are met.
- Set Up
The Paramount team operates on one simple principle: Do it once; do it right; do it ourselves. We understand how important quality and consistency are to our customers and our 100% self perform model helps to ensure these standards are met on a consistent basis and across all locations. We know what it takes to do the job right the first time because we do all of our own work. We hire, train and promote only the best. The result is one of the lowest turnover rates in the industry. The benefit to you is consistency, reliability and a higher degree of responsiveness.
Facilities we service are all maintained by direct employees of Paramount, not by subcontractors. We hire, train and retain all of our people, from custodians and porters to project crews and mechanics. We work hard to hire, train and retain only the best. Our customers gain the peace of mind of knowing that all employees are carefully screened and thoroughly trained and that all state and federal employment laws and regulations are being maintained.
At Paramount we realize that we are only as good as our people. That’s why we work so hard to hire, train and promote the most skilled and dynamic individuals with a true innovative spirit and customer-centered mindset. Our local management teams, field personnel and service technicians work in an environment that encourages innovative thinking and provides them the tools and support needed for them to excel.
Our customers rely on our expertise and knowledge to manage their facilities’ needs and it is through our trained service professionals and management team that we can deliver. With security, and your business interests in mind, you can rest assured knowing that with our self-perform model our employees are experts in their field.
Our approach to quality starts with carefully documented processes and detailed training. Frequent communication plays a key role in our quality system. Utilizing technology, we make it easy for our customers to communicate with us and participate in our reporting processes. It often is not the occurrence which frustrate a Client, it’s how the Team responds to resolve that occurrence. That is why we also offer a dedicated toll-free support line where our clients can reach us 24 hours a day, 365 days a year. By keeping communication open and carefully tracking any issues, we can implement corrective measures immediately, and permanently. When it comes to quality, we believe transparency is the best approach. Our process is built around open communication with our customers and frequent facility inspections, along with detailed record keeping that is both accurate and accessible to our clients.
Get Started Today
The Paramount team stands ready to meet your needs today. We are committed to making sure every location we service is always maintained according to our stringent quality standards with a 100% service delivery guarantee.